Payment Policy
This Payment Policy describes how payments are processed on dagurgreen.com, owned and operated by DAGUR GREEN VENTURES PRIVATE LIMITED ("DGV", "we", "our", "us"). This policy applies to all paid services including property listing packages, featured listings, promotional services, subscriptions and other services offered through our platform.
1. Company Information
dagurgreen.com is owned and operated by DAGUR GREEN VENTURES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at 162, KARAULI BANGAR, SHIV TEMPLE, NAGLA HUKAM SINGH, Yamuna Expressway Industrial Development Area, Gautam Buddha Nagar, Uttar Pradesh - 203209, India (CIN: U68200UP2025PTC222254).
2. Services Available for Payment
Users may purchase various services on dagurgreen.com including premium property listings, featured advertisements, promotional campaigns, subscription plans and other digital services offered by DGV from time to time.
3. Accepted Payment Methods
We may accept payments through credit cards, debit cards, net banking, UPI, wallets and other payment methods supported by our authorized payment gateway partners. Availability of payment options may vary depending on location, banking partner and regulatory requirements.
4. Pricing and Taxes
All prices displayed on dagurgreen.com are in Indian Rupees (INR) unless otherwise stated. Applicable taxes, including GST where required, will be displayed at checkout before payment is completed.
Users are responsible for reviewing pricing details before confirming payment. By proceeding with payment, you authorize DGV to charge the displayed amount using your selected payment method.
5. Payment Processing and Security
All transactions are processed through secure and authorized third-party payment gateways. DGV does not store complete card details, CVV numbers, UPI PINs or internet banking credentials.
Payment information is encrypted and processed in accordance with industry security standards and applicable regulatory requirements.
6. Payment Confirmation
Upon successful completion of a transaction, users will receive an on-screen confirmation and may also receive confirmation through email, SMS or other communication channels associated with their account.
7. Failed or Pending Transactions
In certain situations, a payment may fail, remain pending or be declined due to issues related to the payment gateway, banking network, card issuer or user account.
If an amount is debited but the service is not activated, users should first verify the transaction status with their bank. Most failed transactions are automatically reversed by the banking system within the timelines prescribed by the respective bank.
8. Refunds and Cancellations
Refund eligibility, processing timelines and cancellation conditions are governed by ourRefund & Cancellation Policy.
Certain digital services, promotional campaigns and activated listing packages may not be eligible for refunds once the service has commenced.
9. Chargebacks and Payment Disputes
If a chargeback or payment dispute is initiated through a bank or card issuer, DGV reserves the right to temporarily suspend the associated service while the matter is reviewed.
Users agree to cooperate by providing any information reasonably required for investigation and dispute resolution.
10. Fraud Prevention
DGV reserves the right to refuse, cancel or hold transactions that appear suspicious, unauthorized, fraudulent or in violation of applicable laws, regulations or platform policies.
11. Policy Updates
DAGUR GREEN VENTURES PRIVATE LIMITED may update this Payment Policy from time to time. Revised versions will become effective immediately upon publication on dagurgreen.com.
12. Contact Us
For questions regarding payments, billing or transaction-related concerns, please contact us through the Contact page available on dagurgreen.com. Please include relevant transaction details for faster assistance.
